Shipping policy
At ExecOpsNC Range and Field, we aim to provide straightforward service, dependable shipping, and clear communication throughout the ordering process.
Order Processing
Most in-stock orders are processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.
Customers will receive tracking information by email once an order has shipped.
Items that are not currently in stock, special-order items, distributor-direct items, or items listed as available by request may require additional processing time. We will communicate any expected delays or special-order details as clearly as possible.
Shipping Rates & Delivery Estimates
Shipping rates may vary depending on the item, shipping method, product size, product weight, fulfillment method, and whether the item is in stock or being sourced specifically for the customer.
Standard Shipping
Standard shipping is available for most orders.
Estimated delivery: 3–5 business days after shipment.
Some eligible in-stock orders may qualify for free standard shipping. Free shipping does not apply to all products or all orders.
Certain items may be excluded from free shipping due to size, weight, special-order status, distributor-direct fulfillment, supplier shipping requirements, or other fulfillment costs.
Express Shipping
Express shipping may be available at checkout for eligible items.
Estimated delivery: 1–2 business days after shipment.
Express shipping availability and cost may vary based on the item, destination, and fulfillment method.
Special Orders, Distributor-Direct Items, and Available-by-Request Items
Some items that are not currently in stock, special-order items, distributor-direct shipments, oversized items, or items sourced specifically for a customer may require an additional shipping fee, even if other items or orders may otherwise qualify for free shipping.
If an additional shipping charge applies, we will communicate that with the customer before finalizing or fulfilling the order.
Delivery Estimates
Delivery estimates are provided by the carrier and may occasionally vary due to weather, carrier delays, holidays, high-volume shipping periods, or other circumstances outside our control.
Shipping Locations
At this time, ExecOpsNC Range and Field ships only within the United States. International shipping is not currently available.
Order Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow carrier tracking updates time to populate after label creation.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges before reshipment.
Lost or Damaged Shipments
If your order arrives damaged or appears lost in transit, please contact us as soon as possible at:
Please include:
Order number
Photos of damaged packaging/products, if applicable
A brief description of the issue
We will work with the carrier to help resolve the situation promptly.
Questions
For shipping questions or order assistance, please contact: